Operations Lead (manager)
Drillbit- Location
- Austin, TX
- Work mode
- On-site
- Type
- full time
- Listed
Applications go directly to Drillbit. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Operations Lead at Drillbit, an early-stage YC startup focused on making housing more affordable. This role involves managing customer relationships post-sales, translating customer feedback into product insights, building scalable internal processes, and partnering with engineering to resolve customer issues.
Skills and focus areas
- customer relationship management
- product insights
- process improvement
- customer success
- customer support
- workflow debugging
- documentation
- triage
- metrics
- routines
Summary written by Ramai from the original posting. Full details and requirements are on Drillbit’s careers page.
[ More at Drillbit ]
Automating Office Work for Residential Contractors.
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