[ operations ]

Operations Associate Specialist - Freelance Project

Agency
Location
Costa Rica
Work mode
On-site
Type
contractor
Listed

Applications go directly to Agency. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

Operations Associate Specialist - Freelance Project at Agency in Costa Rica. This role involves managing and validating data queues, reviewing employee loan information and documentation for accuracy and compliance, monitoring and responding to inquiries in the operations and support inbox, coordinating with student loan servicers, supporting monthly invoicing processes, and collaborating with internal departments. Requires 1-3 years of experience in operations, familiarity with the financial services industry and Zendesk, strong communication and organizational skills.

Skills and focus areas

  • data validation
  • data entry
  • document review
  • inbox monitoring
  • servicer communications
  • invoicing operations
  • cross-team collaboration
  • quality assurance
  • financial services
  • zendesk
  • communication skills
  • organizational skills

Summary written by Ramai from the original posting. Full details and requirements are on Agency’s careers page.

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