[ operations ]

Operations Agent - Freelance Project

Agency
Location
Remote
Work mode
Remote
Type
contractor
Listed

Applications go directly to Agency. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

Operations Agent for a freelance project at Agency. This role involves processing distributions and loans from retirement plans, adhering to procedures, and ensuring quality. Responsibilities include handling time-sensitive tickets, making outbound calls, sending emails, and documenting interactions in Jira.

Skills and focus areas

  • jira
  • zendesk
  • aircall
  • retirement plans
  • distributions
  • loans
  • process management
  • quality assurance
  • communication
  • organization
  • time management

Summary written by Ramai from the original posting. Full details and requirements are on Agency’s careers page.

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