[ operations ]

Onboarding Lead

Carta
Location
London
Work mode
On-site
Type
full time
Listed

Applications go directly to Carta. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

The Onboarding Lead at Carta is responsible for managing the client onboarding journey from contract signing to Customer Success Manager handoff. This role involves project managing implementations, acting as the primary client contact, collaborating with sales, and proactively identifying and escalating risks to ensure client success and retention.

Skills and focus areas

  • project management
  • client relationship management
  • risk management
  • collaboration
  • communication

Summary written by Ramai from the original posting. Full details and requirements are on Carta’s careers page.

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