Offshore Vendor Operations Lead

Silna Health is seeking an Offshore Vendor Operations Lead to manage offshore teams performing prior authorization and benefit verification tasks. This role involves managing BPO vendor relationships, vendor performance, and coordinating with internal teams to automate processes.

Skills and focus areas

• vendor management
• bpo
• offshore vendor management
• performance management
• process documentation
• cross-functional communication
• escalation management
• coverage planning
• hiring
• deductibles
• co-insurance
• out of pocket