[ engineering ]

Manager, Professional Services- Streaming Media

Fastly
Location
Denver, CO
Work mode
Hybrid
Type
full time
Listed

Applications go directly to Fastly. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

Manager, Customer Solutions Engineering at Fastly leads a team of Cloud Engineers responsible for providing technical strategy and insight to large, complex customers. This role focuses on customer growth and retention through engagement, high-value deliverables, and ensuring a high-quality customer experience.

Skills and focus areas

  • customer success
  • technical strategy
  • leadership
  • stakeholder management
  • escalations
  • coaching
  • operational planning
  • customer engagement

Summary written by Ramai from the original posting. Full details and requirements are on Fastly’s careers page.

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