[ operations ]

Manager, Premium Audit

Pie Insurance
Location
United States
Work mode
Remote
Type
full time
Listed

Applications go directly to Pie Insurance. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

Manager, Premium Audit at Pie Insurance is responsible for driving performance improvements across the contact center and operations ecosystem. This role owns the design, implementation, and optimization of workforce management practices, technology platforms, and analytics infrastructure. Key responsibilities include managing premium audit operations, overseeing internal processes and vendor relationships, monitoring key metrics, and ensuring compliance with state and bureau audit requirements.

Skills and focus areas

  • premium audit
  • operations management
  • workforce management
  • process improvement
  • analytics
  • customer experience
  • compliance
  • vendor management
  • quality assurance
  • strategy implementation

Summary written by Ramai from the original posting. Full details and requirements are on Pie Insurance’s careers page.

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