Manager, Onboarding - Atx
Luxury Presence- Location
- Austin, TX
- Work mode
- On-site
- Type
- full time
- Listed
Applications go directly to Luxury Presence. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Luxury Presence is seeking a Manager of Onboarding to lead their Client Success team in Austin, TX. This role involves managing a team of Onboarding ICs responsible for the client journey from kickoff to launch, focusing on speed, quality, and client experience. Key responsibilities include coaching ICs, monitoring performance metrics, managing escalations, and driving process improvements.
Skills and focus areas
- client onboarding
- team leadership
- coaching
- performance metrics
- client escalations
- process improvement
- cross-functional collaboration
- new hire onboarding
Summary written by Ramai from the original posting. Full details and requirements are on Luxury Presence’s careers page.
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