[ product ]

Head of Consumer Experience; Home Blood Testing

SiPhox Health
Location
Boston, MA
Work mode
On-site
Type
full time
Listed

Applications go directly to SiPhox Health. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

Head of Consumer Experience at SiPhox Health, an MIT startup focused on home blood testing. This executive role owns the end-to-end D2C customer journey, aiming to build systems and experiences that drive consumer engagement and retention. The position requires deep consumer understanding, cross-functional collaboration, and a customer-centric, analytical approach.

Skills and focus areas

  • customer experience
  • product management
  • growth
  • retention
  • relationship management
  • consumer insights
  • customer journey mapping
  • cross-functional collaboration
  • product development
  • business strategy
  • customer retention
  • user engagement

Summary written by Ramai from the original posting. Full details and requirements are on SiPhox Health’s careers page.

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