Fraud Operations Team Lead
Stripe- Location
- Bengaluru
- Work mode
- On-site
- Type
- full time
- Listed
Applications go directly to Stripe. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Stripe is hiring a Fraud Operations Team Lead in Bengaluru. This role involves managing a team of Operations Associates, overseeing day-to-day operational execution, and ensuring performance metrics like queue health and SLA attainment are met. The Team Lead will also be hands-on with complex casework, provide coaching, and act as the first-line escalation owner.
Skills and focus areas
- fraud prevention
- investigation
- review operations
- coaching
- performance management
- decision making
- customer empathy
- escalation management
Summary written by Ramai from the original posting. Full details and requirements are on Stripe’s careers page.
[ More at Stripe ]
Economic infrastructure for the internet.
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