[ operations ]
Executive Escalations Manager
Anthropic- Location
- Seattle, WA
- Work mode
- Hybrid
- Type
- full time
- Listed
Applications go directly to Anthropic. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Anthropic is seeking an experienced Executive Escalations Manager to establish and operate a new function within their Operations organization. This role will manage high-stakes user issues that surface through executive channels, building playbooks, triaging escalations, and driving them to resolution.
Skills and focus areas
- escalation management
- trust & safety operations
- customer support
- written communication
- incident management
- policy development
- stakeholder management
- reporting
Summary written by Ramai from the original posting. Full details and requirements are on Anthropic’s careers page.
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