[ support ]

Enterprise Support Specialist

Stripe
Location
Dublin
Work mode
On-site
Type
full time
Listed

Applications go directly to Stripe. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

Enterprise Support Specialist at Stripe in Dublin. This role involves analyzing and troubleshooting complex technical user issues, coordinating with cross-functional teams like Engineering and Product, and strategically optimizing support processes to improve user experience and drive key metrics.

Skills and focus areas

  • technical troubleshooting
  • sql
  • api documentation
  • problem-solving
  • project management
  • data analysis
  • cross-functional collaboration
  • user support
  • documentation
  • continuous improvement
  • consumer satisfaction (csat)
  • contact rate

Summary written by Ramai from the original posting. Full details and requirements are on Stripe’s careers page.

[ More at Stripe ]

Economic infrastructure for the internet.

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