[ support ]
Dedicated Support Engineer - Toronto
OpenAI- Location
- Not specified
- Work mode
- On-site
- Type
- full time
- Listed
Applications go directly to OpenAI. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Dedicated Support Engineer at OpenAI in Toronto. This role involves deep technical troubleshooting, proactive reliability work, and providing technical guidance to strategic customers. The engineer will isolate causes of novel, ambiguous, and high-impact technical issues and work to prevent future incidents.
Skills and focus areas
- technical troubleshooting
- customer support
- log analysis
- telemetry
- systems-level investigation
- reliability engineering
- automation
- proactive monitoring
- risk assessment
- customer communication
Summary written by Ramai from the original posting. Full details and requirements are on OpenAI’s careers page.
[ More at OpenAI ]
See all 812 open roles at OpenAI →[ Similar roles at other startups ]
Browse all open support roles →[ Not quite right? ]
Tell the assistant what you’re after — stage, location, stack, visa sponsorship — and it searches every open role for you. A few questions are free, no account needed.