[ support ]
Dedicated Support Engineer - Tokyo
OpenAI- Location
- Not specified
- Work mode
- On-site
- Type
- full time
- Listed
Applications go directly to OpenAI. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Dedicated Support Engineer at OpenAI in Tokyo. This role involves deep technical troubleshooting, proactive reliability work, and providing technical guidance to strategic customers. The engineer will resolve complex issues, monitor integrations, and work with internal teams to improve customer resilience and reduce support effort.
Skills and focus areas
- technical troubleshooting
- customer support
- problem-solving
- systems-level investigation
- automation
- reliability engineering
- monitoring
- log analysis
- telemetry analysis
Summary written by Ramai from the original posting. Full details and requirements are on OpenAI’s careers page.
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