[ support ]
Dedicated Support Engineer - Dublin
OpenAI- Location
- Not specified
- Work mode
- On-site
- Type
- full time
- Listed
Applications go directly to OpenAI. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Dedicated Support Engineer at OpenAI. This role involves working directly with Premium Support customers to troubleshoot novel, ambiguous, and high-impact technical issues. Responsibilities include using logs, telemetry, and systems-level investigation to resolve problems and proactively monitoring integrations to improve customer workload resilience.
Skills and focus areas
- technical troubleshooting
- customer support
- systems-level investigation
- log analysis
- telemetry
- automation
- reliability engineering
- problem-solving
Summary written by Ramai from the original posting. Full details and requirements are on OpenAI’s careers page.
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