[ support ]
Customer Support Analyst
Anaplan- Location
- Gurugram
- Work mode
- On-site
- Type
- full time
- Listed
Applications go directly to Anaplan. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Anaplan is hiring a Customer Support Analyst in Gurugram. This L1 Support Analyst will be the first point of contact for customer queries, responsible for resolving foundational support issues on Anaplan's platform. Key responsibilities include case ownership, prioritization, troubleshooting, and empathetic communication with customers.
Skills and focus areas
- customer support
- problem-solving
- empathy
- emotional intelligence
- troubleshooting
- communication
Summary written by Ramai from the original posting. Full details and requirements are on Anaplan’s careers page.
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