[ support ]

Customer Success Representative

Phonely
Location
Not specified
Work mode
On-site
Type
full time
Listed

Applications go directly to Phonely. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

Phonely is hiring a Customer Success Representative to manage the onboarding and support experience for SMB and mid-market customers. This role involves running product demos, handling onboarding calls, troubleshooting technical issues, and building customer relationships to impact retention and expansion.

Skills and focus areas

  • customer onboarding
  • customer support
  • product demos
  • technical troubleshooting
  • relationship building
  • account management

Summary written by Ramai from the original posting. Full details and requirements are on Phonely’s careers page.

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