[ support ]

Customer Success Manager

Sift
Location
Remote
Work mode
Remote
Type
full time
Listed

Applications go directly to Sift. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

Customer Success Manager at Sift, a remote role. This position involves partnering with global businesses to drive adoption of Sift's Digital Trust & Safety solutions. Responsibilities include serving as a day-to-day point of contact, diagnosing customer needs, contributing to product adoption, advocating for customers internally, and supporting strategic business reviews.

Skills and focus areas

  • customer success
  • relationship building
  • critical thinking
  • product adoption
  • customer advocacy
  • strategic business reviews
  • fraud landscape
  • ai tools

Summary written by Ramai from the original posting. Full details and requirements are on Sift’s careers page.

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