[ operations ]
Customer Operations Manager, Gainsight
AlphaSense- Location
- Remote
- Work mode
- Remote
- Type
- full time
- Listed
Applications go directly to AlphaSense. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Seeking a Customer Operations Manager to build, maintain, and ensure the quality of Gainsight content, including playbooks, health rules, and alerting logic. This role requires translating lifecycle strategy into scalable customer success platform content and monitoring its success.
Skills and focus areas
- gainsight csp
- playbook development
- workflow automation
- alerting logic
- handoff logic
- customer success
- revops
- lifecycle strategy
Summary written by Ramai from the original posting. Full details and requirements are on AlphaSense’s careers page.
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