Customer Experience
Candid Health- Location
- Remote
- Work mode
- Remote
- Type
- full time
- Listed
Applications go directly to Candid Health. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Customer Support role at Candid Health, a medical billing platform company. This hybrid role requires 4 days in-office and 1 day remote per week, with office locations in San Francisco, Denver, or NYC. Responsibilities include providing Level 1 support, collaborating with other teams, and creating internal documentation and processes to improve efficiency.
Skills and focus areas
- customer service
- billing
- claims processing
- product functionality
- bug diagnosis
- feature requests
- sop creation
- macro creation
- support center article writing
- process improvement
- cross-functional collaboration
Summary written by Ramai from the original posting. Full details and requirements are on Candid Health’s careers page.
[ More at Candid Health ]
The revenue cycle automation platform.
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