[ engineering ]

Customer Engineer

Hex Security
Location
Remote
Work mode
Remote
Type
full time
Listed

Applications go directly to Hex Security. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

Customer Engineer at Hex Security is a post-sale role focused on technical customer experience. Responsibilities include onboarding new customers, guiding them through product setup, advising on data curation for Hex AI, and driving product adoption. This role also involves translating customer feedback into insights for product and GTM teams.

Skills and focus areas

  • data
  • project management
  • customer onboarding
  • technical support
  • product adoption
  • data curation
  • relationship building
  • communication

Summary written by Ramai from the original posting. Full details and requirements are on Hex Security’s careers page.

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