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Commercial Customer Success Manager - Sf

Sigma Computing
Location
San Francisco, California
Work mode
Hybrid
Type
full time
Listed

Applications go directly to Sigma Computing. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

Customer Success Manager at Sigma Computing in San Francisco, California. This role focuses on strategic account management to improve Net Dollar Retention (NDR) by guiding customers in optimizing their use of the analytics platform, identifying upsell/cross-sell opportunities, and advocating for customer needs to the product team.

Skills and focus areas

  • analytics
  • business intelligence
  • strategic account management
  • net dollar retention
  • customer advocacy
  • success plans
  • educational initiatives
  • saas
  • computer science
  • problem solving
  • communication

Summary written by Ramai from the original posting. Full details and requirements are on Sigma Computing’s careers page.

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