Analyst, Global Support Workforce Planning
Lyft- Location
- Toronto, Canada
- Work mode
- Remote
- Type
- full time
- Listed
Applications go directly to Lyft. Ramai takes no fee for placement and no money for ranking.
[ About this role ]
Lyft is seeking an Analyst for their Business Forecast & Planning team within Customer Care Operations. This role involves owning forecasting, capacity, and scheduling models for the global support workforce, translating demand signals into staffing plans, and working with BPO partners. The analyst will also leverage AI tools for analysis and dashboard maintenance.
Skills and focus areas
- planning
- forecasting
- capacity management
- resource management
- analytical skills
- sql
- python
- ai fluency
- business acumen
- communication
- stakeholder management
Summary written by Ramai from the original posting. Full details and requirements are on Lyft’s careers page.
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