[ operations ]

Ai Operations Analyst

Calltree
Location
San Francisco, California, Us
Work mode
On-site
Type
full time
Listed

Applications go directly to Calltree. Ramai takes no fee for placement and no money for ranking.

[ About this role ]

Ai Operations Analyst at Calltree in San Francisco, California. This role involves monitoring live AI-customer conversations, ensuring quality, and intervening in real-time to resolve complex issues. The analyst will also work with engineering to improve AI performance based on observed patterns and QA new AI experiences.

Skills and focus areas

  • ai technology
  • customer service
  • problem-solving
  • decision-making
  • communication
  • quality assurance
  • technical troubleshooting
  • escalation management

Summary written by Ramai from the original posting. Full details and requirements are on Calltree’s careers page.

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