Jobs at Unite Us

Senior Customer Success Manager at Unite Us responsible for owning customer outcomes, retention, and growth across a portfolio of complex accounts. This role involves building strong relationships with stakeholders, developing account strategies, and using product expertise and data to drive measurable value through the Unite Us platform.

Customer Success Executive at Unite Us responsible for retention and growth of high-value accounts. This role involves owning account strategy, building executive relationships, leading retention efforts, and driving expansion through renewals. The executive will design solutions for complex use cases and translate customer needs into product feedback.

Lead Software Engineer at Unite Us responsible for the technical direction of Platform Services. This senior individual contributor role involves setting technical standards, mentoring engineers, and leading the design and implementation of complex technical initiatives, including APIs and interoperability solutions.

Senior Data Engineer at Unite Us designs, builds, and maintains scalable data architecture and infrastructure. This role involves developing ETL processes and data pipelines, ensuring data integrity, and contributing to system architecture to support business objectives and client needs in healthcare and social care.

Customer Success Manager (Digital) at Unite Us responsible for managing and retaining a large portfolio of customers using a tech-touch, one-to-many approach. The role focuses on driving network engagement, platform adoption, and customer satisfaction at scale through strategic planning, proactive outreach, and leveraging digital tools.