Jobs at Promise

As a Deployment Strategist at Promise, you will own outcomes for government and utility partners by understanding their operations and translating insights into scalable solutions. You will build, problem-solve, and strategize to ensure deployments deliver lasting value, focusing on adoption, efficiency, revenue impact, and customer success.

Promise is seeking an Engineering Lead to manage a high-performing engineering team and scale their platform. This role involves hands-on building and leadership to ensure the technology aligns with the company's mission and values.

The Bilingual Customer Support Associate at Promise will provide compassionate support to individuals managing utility debt. This role involves handling client inquiries via phone, email, and text, guiding them through Promise's services and financial relief programs to help them regain financial stability.

This is a Counsel, Government Contracts & Compliance role at Promise. The position involves managing government contracting end-to-end, including reviewing, drafting, and negotiating solicitations, bids, and customer agreements. The role also partners with security on reviews and certifications required by public-sector customers.

Counsel, Government Contracts & Compliance at Promise is a mid-level legal role focused on managing government and utility contracting. The role involves end-to-end contract lifecycle management, including reviewing, drafting, and negotiating solicitations, bids, and customer agreements, as well as partnering on security reviews and certifications required by public-sector clients.

Account Executive in the Public Sector sales team at Promise. This role drives new and expansion business with government agencies and utilities, requiring a strategic and creative approach to navigate unique procurement processes. The AE will shape outbound strategy and build repeatable sales motions in a high-growth environment.

Account Executive for Promise's Public Sector team. This role drives new and expansion business by partnering with government agencies and utilities to modernize their service delivery. The AE will employ a scrappy, strategic approach to align Promise's solutions with client missions and procurement contexts.

Promise is hiring a mid-level Platform & Infrastructure Engineer to automate software delivery and operations. This role involves owning deployments, environment setup, security, on-call triage, policy checks, cost reviews, and compliance to enable faster, smarter, and safer software shipping.

Software Engineer - AI at Promise will design and deliver end-to-end generative AI and large language model (LLM) applications. This role involves building AI pipelines and infrastructure for prompt engineering, fine-tuning, document parsing, and RAG systems, bringing new AI capabilities from concept to deployment.

IT Specialist at Promise, a GovTech company modernizing public systems. This role focuses on internal IT operations, providing helpdesk support, and managing device provisioning. The specialist will ensure the stability and continuity of internal tools and access for employees.