Jobs at Observe.AI

Strategic Account Executive at Observe.AI responsible for managing a named account list of 50 Fortune 250 prospects. The role involves driving relationships from initial contact through to a signed contract, partnering with Account Associates and Solutions Engineers.

Interaction Designer at Observe.AI in Bengaluru. This role involves analyzing spoken language data to derive insights, with a focus on data mining within speech and text analytics. The designer will collaborate with cross-functional teams to enhance speech-based applications and AI voice technologies.

AI Agent Engineer at Observe.AI in Los Angeles, CA. This role focuses on designing, integrating, and deploying enterprise-grade Voice and Chat AI agents and AI Copilots for customers. Responsibilities include prompt design, workflow configuration, integrations, telephony setup, and client engagement.

Observe.AI is hiring a Staff Infrastructure Security Engineer in Bengaluru. This role involves designing and implementing cloud/infrastructure security from scratch, focusing on secure access, networks, defense-in-depth, IAM, and vulnerability management. The engineer will also provide technical leadership to security operations and mentor junior professionals.

Observe.AI is hiring a Senior Enterprise Account Executive to sell their AI platform to contact centers. The role involves building and owning an enterprise territory, identifying and closing new logos with a target ACV of $250K, and expanding within existing accounts. Success requires landing 5+ new logos annually, winning expansions, maintaining pipeline coverage, and accurate forecasting.

Observe.AI is hiring a Client Facing AI Agent Engineer to build and deploy enterprise-grade Voice, Chat AI agents and AI Copilot. This hands-on role involves owning the end-to-end lifecycle of AI Agents, including prompt design, workflow configuration, systems integration, and client demos.

AI Agent Experience Designer at Observe.AI in Toronto, Canada. This role focuses on designing and optimizing human-AI collaboration patterns for AI agents in customer experience. Responsibilities include gathering requirements, blueprinting conversational flows, defining usability guardrails, and ensuring post-launch performance.