Jobs at HiOperator
Customer support as a service.
About HiOperator
as of Sep 2026Elevate Customer Support with Generative AI Solutions[site]
HiOperator provides generative AI-powered solutions to personalize and automate customer support. Their technology integrates with existing systems to offer automated responses, intelligent ticket routing, and a team of fully managed senior agents for complex issues.[site]
Product
HiOperator offers a suite of automated tools including HiLite for auto-tagging customer inquiries, HiAuto for automated conversational responses, SMSBot for SMS customer support, and Elite Agents, which are senior agents managed by HiOperator and empowered by their technology. They focus on workflow automation, refined LLMs, and generative AI to handle the entire customer service journey.[site]
Sells to: enterprise[site]
Culture
- Customer Obsessed[site]
[ Open roles ]
- Business Software DeveloperLos Angeles, CA
Business Software Developer at HiOperator responsible for implementing large and complex features across the full technical stack. This role involves front-end and back-end development, DevOps, integrating machine learning and data science tools, and managing LLM observability. The developer will also be a primary client contact, responsible for building API integrations, UI features, deploying ML models, and maintaining platform uptime.
- Senior Software EngineerLos Angeles, CA
Senior Software Engineer at HiOperator in Los Angeles, CA. This role involves building API integrations, UI features, maintaining platform uptime, managing DevOps pipelines, deploying ML models, and building LLM observability platforms. The engineer will work across the full stack, integrating AI and data science tools.
- Business Development RepresentativeLos Angeles, CA
Business Development Representative at HiOperator responsible for supporting pipeline efforts by identifying and qualifying opportunities in the mid-market and enterprise segments. This role involves reaching out to potential clients via phone, email, and social media to generate interest and set discovery meetings.