Jobs at Flip

Product Manager at Flip, reporting to the Product Lead. This role involves owning product areas end-to-end, defining product direction, shaping solutions, and driving execution across core voice experiences, automation capabilities, and real-world product behavior. The role focuses on automating complex customer calls, designing AI behavior in conversations, improving customer experience through automation, and building systems that combine voice, AI, APIs, and real-time decisioning.

The Events Marketing Manager at Flip is responsible for owning the company's event presence end-to-end across retail, healthcare, and transportation industries. This includes managing trade shows, conferences, client experiences, brand activations, and internal events, focusing on logistics, budget, and execution.

Senior Client Success Manager at Flip, responsible for ensuring Flip is the most impactful tool for enterprise clients. This involves delivering business impact, identifying client problems, configuring the product, and collaborating with Product and Engineering teams. The role serves as the main post-sales point of contact, both virtually and in-person, and requires becoming a product domain expert within the first week.

Recruiting Coordinator at Flip. This role is responsible for building the team across various roles that drive the business forward.

Staff Software Engineer at Flip, reporting to the CTO. This role is based in Marina del Rey, CA or Williamsburg, NY, requiring onsite work Monday-Friday. The engineer will work on AI voice agents that handle millions of customer conversations at scale.

Product Manager at Flip, reporting to the Product Lead. This role is based in Brooklyn, NY, and requires onsite work Monday-Friday. The Product Manager will own defined areas of Flip's product end-to-end, including defining product direction, shaping solutions, and driving execution across core voice experiences, automation capabilities, and real-world product behavior.

Staff Software Engineer at Flip, reporting to the CTO. This role is based onsite in Marina del Rey, CA or Williamsburg, NY. The engineer will work on AI voice agents that handle millions of customer conversations.

Customer Success Manager at Flip, an AI voice company. This role involves leading product implementation for clients and owning the ongoing customer relationship, representing the brand at critical customer journey moments.

Head of Security & AI Governance at Flip, reporting to the CTO. This onsite role in Marina del Rey, CA, focuses on ensuring security and compliance are integral to the company's operations and earning customer trust.

Customer Success Manager at Flip in Brooklyn, New York. This role involves representing the brand during critical customer journey moments, leading product implementation, and owning the customer relationship thereafter. The position is onsite, Monday to Friday.